Skip to content
Tech News
← Back to articles

‘Hey Plex’ mysteriously disappears from Galaxy S26 series (Updated)

read original get Samsung Galaxy S26 Case → more articles
Why This Matters

The disappearance of the 'Hey Plex' feature from the Galaxy S26 series highlights ongoing challenges in integrating AI assistants seamlessly into flagship devices. This situation underscores the importance of clear communication and reliable implementation of AI features for consumer trust and user experience in the tech industry.

Key Takeaways

Adamya Sharma / Android Authority

TL;DR Samsung has partnered with Perplexity to feature the AI as an assistant option on the Galaxy S26 series.

New owners have been confused by inconsistent Perplexity wake word support.

A now-deleted comment by Perplexity’s CEO suggested this may be tied to a shift to “Hey Perplexity.”

Update, March 11, 2026 (23:30 PM ET): We’re still waiting to hear back from Samsung regarding our inquiry. In our original article, however, we noted that Perplexity CEO, Aravind Srinivas, posted on X saying the company planned to change the wake word for Perplexity on the Galaxy S26 series to “Hey Perplexity” instead of “Hey Plex.”

Just hours after confirming this, Srinivas deleted the post, once again fueling speculation about the AI assistant’s future on Samsung’s latest flagships.

SammyFans.com

Here’s what could be another piece of the puzzle: Remember Samsung’s announcement last month about bringing “Hey Plex” to the Galaxy S26 family? Samsung has taken down the original announcement from its online newsroom.

You can still view archived copies, and as far as we can see, Samsung doesn’t appear to have posted any specific correction to the announcement. (Thanks: Dylan H) Original article, March 11, 2026 (12:21 PM ET): Samsung’s latest smartphone lineup is finally here, as the S26 series ends pre-orders and enters its phase of general retail availability. But as more and more Samsung fans get their hands on those S26 models, we’re noticing a spate of reports that claim the phone’s much-hyped Perplexity integration isn’t quite working. What’s going on here?

Don’t want to miss the best from Android Authority? Set us as a favorite source in Google Discover to never miss our latest exclusive reports, expert analysis, and much more.

... continue reading