GoKawiilRyan Haines / Android Authority
TL;DR OnePlus users in the US are reporting that the Community app and platform have been broken since last week.
Users say the US community has also seen very few announcements or updates in recent weeks.
OnePlus has confirmed the issues and said that it’s working to resolve them.
Update: March 16, 2026 (9:49 AM ET): OnePlus has now confirmed that it’s aware of issues affecting its Community app and forums in the US. This comes after users reported that they were automatically logged out, experienced connection errors, and couldn’t load new posts.
The company issued a statement to Android Authority: Thanks for reaching out. We are aware of the issues that users are currently experiencing on the OnePlus US Community website. We are working to resolve the issues as soon as possible. Original article: March 15, 2026 (11:21 PM ET): OnePlus users in the United States are reporting that the company’s Community app and forums have been inaccessible for several days.
A user complaint received by Android Authority states that the issue began around March 11, with the platform either logging users out automatically or failing to load new posts. Attempts to sign back in reportedly result in connection or server errors.
Don’t want to miss the best from Android Authority? Set us as a favorite source in Google Discover to never miss our latest exclusive reports, expert analysis, and much more.
to never miss our latest exclusive reports, expert analysis, and much more. You can also set us as a preferred source in Google Search by clicking the button below.
“US users are being logged out automatically, and any attempt to sign back in fails with connection errors. If you do manage to get the app to open, it’s not showing any new content — it’s basically a ghost town,” noted the user who contacted us about the situation.
... continue reading