GoKawiilAnime streaming service Crunchyroll is responding to claims of an alleged cyberattack after rumors began spreading across social media on Monday. The rumors are causing concern that the platform was hacked, possibly exposing customer data in a breach.
"We are aware of recent claims and are currently working closely with leading cybersecurity experts to investigate the matter," a Crunchyroll spokesperson said in an email statement to CNET.
According to a report from Cyber Security News, the infiltration allegedly occurred in mid-March via Telus, a company that provides digital operational support services to Crunchyroll and other large companies. The outlet reported that a bad actor claims to have infected the system with malware, potentially gaining access to billing information, email addresses, and IP addresses.
Though a data breach hasn't been confirmed, you can take steps to protect your information at a time when cyberattacks have become common.
Start by resetting the passwords for your email accounts and enabling two-factor authentication or passkeys if your provider supports it. Update the password for your streaming subscription account, ideally choosing one that is unique to that platform only. Using the same password repeatedly can make you more vulnerable to unauthorized access. Keep a regular eye on your accounts (banking, email, subscriptions, etc.) for any suspicious activity that may occur down the road.