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Zoox brings its robotaxis to Austin and Miami

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Why This Matters

Zoox's expansion into Austin and Miami marks a significant step in deploying autonomous robotaxis in new markets, highlighting progress toward mainstream adoption of autonomous ride-hailing services. The company's efforts to secure regulatory exemptions and partnerships with Uber demonstrate its commitment to scaling commercial operations, potentially transforming urban mobility for consumers and the tech industry alike.

Key Takeaways

Zoox is bringing its purpose-built robotaxis to Austin, Texas and Miami, Florida after almost two years of operating its test vehicles in the cities. The company said Tuesday it plans to start offering rides in both locations later this year as part of its early-rider program.

Zoox also announced that it is expanding its service areas in San Francisco and Las Vegas. The San Francisco service area is quadrupling in size with a focus on “the eastern half of the city” for people in Zoox’s early-rider program.

In Las Vegas, where free rides are available to anyone with the Zoox app, the company says it is doubling the number of destinations to include The Sphere, T-Mobile Arena, and the Las Vegas Convention Center. Zoox already drops and picks up riders at Area15, Top Golf, and Fashion Show Las Vegas. Zoox will start testing its robotaxi at the Las Vegas airport in preparation for future service, too, the company said Tuesday.

For now, Zoox can only offer free rides to customers because of federal restrictions it is working to remove. And it’s made some progress on that front.

The National Highway Traffic Safety Administration began taking public comments this month on Zoox’s application to be granted exemptions from certain Federal Motor Vehicle Safety Standards. Zoox needs those exemptions to launch commercial services with paid rides.

The company has sounded optimistic that it will get them, and earlier this month announced a partnership with Uber that would make Zoox’s robotaxis available on the ride-hail giant’s network in Las Vegas later this year.

Zoox said Tuesday that its robotaxis have driven “nearly two million autonomous miles” and carried “over 350,000 riders” to date. It also said it’s been collecting feedback from many of those riders, which is leading to new features like bluetooth audio connectivity in the robotaxis (which it is calling “ZooxCast”) and a “Find My Zoox” feature that will help riders find the robtoaxi they’ve hailed in busy locations.

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