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A video is making the rounds on social media, showing a uniformed robotic employee at a McDonald’s in Shanghai, China greeting a patron while seemingly taking their order.
The stunt was a joint collaboration between the fast food chain and Keenon Robotics, an international company specializing in service robots, like the serving trays on wheels that are becoming an increasingly common sight at restaurants around the world.
A McDonald's in Shanghai has begun deploying humanoid robots (from KEENON Robotics) to serve customers.
> These humanoid robots provide information, greet guests, and help enliven the atmosphere.
> Food delivery robots serve meals to customers and collect used trays.
in the… pic.twitter.com/IEFzucz3IE — CyberRobo (@CyberRobooo) March 18, 2026
After the video went viral, it was immediately followed by breathless coverage in the media about humanoid robots being tested “on the front line.”
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