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Key Takeaways AI in the workplace is set to transition from repetitive tasks to strategic decision-making, with a focus on AI training and seeing AI as a teammate.
Executives are using AI for strategic work, but there’s a gap with employee utilization that can be bridged with proper education and role enhancement.
AI skills are becoming crucial across roles, leading to an emphasis on both hiring specialized talent and upskilling current employees.
Many of the conversations we’re hearing around AI are still very future-focused. There’s a lot of hype around AI — and rightfully so — but so far, much of its real-world impact has only scratched the surface of what it’s truly capable of. This is especially true in the workplace.
Companies have spent the last few years rapidly implementing AI tools into the workplace with the intention of automating repetitive tasks, managing workflows and turning data into insights that employees can actually use. But executives’ high expectations for AI are often misaligned with how employees are actually using the technology: More than half of employees say they primarily use AI tools to double-check their work (54%) and draft emails, reports or other written content (52%).
While these use cases are driving efficiencies in the workplace, they showcase only a portion of AI’s potential. AI can play a leading role in day-to-day execution and strategy, too.
Many managers and executives are hoping to close the gap between how AI is currently being used and what it can do by leading by example. Compared to employees, managers are using AI for more strategic work, including analyzing team and business data (56%), conducting research (52%) and managing team priorities (47%).
One area where AI is playing a particularly impactful role is in go-to-market strategies: 68% of managers say they have saved a week or more in their go-to-market process with the technology.
At Infragistics, we’re leveraging AI to identify product-market fit for new and existing products, create and refine messaging for each of our target audiences and track and measure performance in real-time. Through our data-driven work management platform Slingshot, we’re also powering other companies to accelerate and improve their go-to-market processes.
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