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Dealing with silent robocalls? This is why scam callers keep quiet

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Why This Matters

Silent robocalls are a tactic used by scammers to verify active phone numbers, making them more valuable for future scams. Recognizing this can help consumers avoid falling victim to ongoing fraud schemes and protect their personal information. The industry must continue developing effective filtering and blocking tools to combat these silent threats.

Key Takeaways

Here's what to do when you receive a "silent" scam call. Yori Meirizan/iStock/Getty Images Plus

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ZDNET's key takeaways

There's a reason scam callers don't respond when you answer.

The goal is simply to confirm that your number is active and spammable.

To deal with a call, hang up and use spam filtering to block them.

Have you ever picked up your phone to answer a call from an unknown number, only for no one to reply? That "hello?" you're shouting into the silent void could be feeding a machine. When you pick up a mystery call and hear nothing but dead air for three seconds, you aren't waiting for a confused human. You're actually waiting for automated dialer to hand you off to a live predator.

Also: This new phone scam has 'carriers' calling to exchange your device - don't fall for it

Yes, there is a method behind the madness. Just knowing that someone answered the call is validation that the phone is owned by a real person and that the number is active. That marks the intended victim and number as available for future scams.

'Automated reconnaissance'

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