GoKawiilKyle Kucharski/ZDNET
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ZDNET's key takeaways
Microsoft's plan to focus on Windows 11 fundamentals is a good first step
A crucial next step is to reform the Windows Insider Program
More transparency about design decisions will help, too
Stop me if you've heard this one: Microsoft releases a new version of Windows packed with new features and abrupt departures from the familiar user interface, launching it with great fanfare. Customers respond with a combination of "Meh" and "Do not like" and "Ugh." In response, the CEO makes some management changes, and the new leaders promise to get back to fundamentals and deliver what those customers have been asking for.
Am I describing the reaction to Windows Vista? Windows 8? Windows 11? The correct answer, of course, is "All of the above."
Also: Microsoft announces sweeping Windows changes - but no apologies
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