GoKawiilBuilding the next generation of robots for successful integration into our homes, offices, and factories is more than just solving the hardware and software problems – we also need to understand how they will be perceived and how they can work effectively with people in those spaces.
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In summer 2025, RAI Institute set up a free popup robot experience in the CambridgeSide mall, designed to let people experience state-of-the-art robotics first hand. While news stories about robots and AI are common, with some being overly critical and some overly optimistic, most people have not encountered robots in the flesh (or metal) as it were. With no direct experience, their opinions are largely shaped by pop culture and social media, both of which are more focused on sensational stories instead of accurate information about how the robots might be used effectively and where the technology still falls short. Our goal with the popup was two-fold: first, to give people an opportunity to see robots that they would otherwise not have a chance to experience and second, to better understand how the public feels about interacting with these robots.
Designing a Robot Experience for the General Public
Some earlier versions legged robots, built by the RAI Institute’s Executive Director, Marc Raibert RAI Institute
The ANYmal by ANYrobotics (left) and a previous model of the RAI Institute’s UMV (right) RAI Institute
The pop-up space had two areas: a museum area where people could see historical and modern robots, including some RAI Institute builds like the UMV and an interactive experience called “Drive-a-Spot”. This area was a driving arena where anyone who came by could take the controls of a Spot quadruped, one of the more recognizable, commercially available robots available today.
The guest robot drivers used a custom controller built on an adaptive video game controller that was designed so that anyone of any age could use it. It featured basic controls: move forward, back, left, right, adjust height, sit, stand, and tilt. The buttons were large so that tiny or elderly hands could use the controller and the people who drove Spot ranged in age from two to over 90.
The guest robot drivers used a custom controller built on an adaptive video game controller that was designed so that anyone of any age could use it. RAI Institute
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