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‘We Were Not Ready for This’: Lebanon's Emergency System Is Hanging by a Thread

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Why This Matters

Lebanon's fragile digital infrastructure is critically strained amid ongoing conflict, highlighting the urgent need for resilient and scalable emergency systems in conflict zones. This situation underscores how limited technological resources can hamper effective crisis response and humanitarian aid management, affecting millions of displaced citizens. Strengthening digital infrastructure is essential for better crisis preparedness and response in volatile regions, benefiting both governments and affected populations.

Key Takeaways

The last time a government official from Lebanon sat down to think carefully about national digital infrastructure, nobody expected another war with Israel. That’s how it has always gone.

“We were not ready for this,” says Kamal Shehadi, the Lebanese minister of technology and AI, and minister of the displaced. “I have to admit that we didn’t expect something of this magnitude to happen.”

On March 2, 2026, Israeli evacuation warnings began appearing on phones across southern Lebanon. Days later, similar alerts reached residents of Beirut’s densely populated southern suburbs, urging them to leave as strikes were imminent.

Within minutes, families were moving. Within days, nearly 1.3 million people—nearly 1 in 5 residents of the country—were forcibly displaced. Schools that have been turned into shelters were filled past capacity. People slept in cars along the coast road north of Beirut. And somewhere in a government office, a small team started updating a database.

A woman sits by a tent as displaced families struggle for survival in the streets of Beirut, Lebanon. Murat Sengul; Getty Images

That platform is currently the closest thing Lebanon has to a real-time view of its own humanitarian crisis. It tracks food packages, fuel supplies, hygiene kits, and medicine. It tells government officials which shelter in which district is running low on blankets. It is, by global standards, modest technology. By Lebanon’s standards, it might be the most functional piece of government software in the country.

While the US, Israel, and Iran negotiate, Israel has excluded Lebanon from the ongoing two-week ceasefire. Local media have reported up to 100 Israeli air strikes on Lebanon within 10 minutes on April 8, in a clear sign that forced displacement, disruption, and chaos will continue in the nation.

A Platform Built on Recurring War

“We’re able to monitor where these commodities are stocked but also what is actually provided to the shelters,” says Shehadi. “We can track today every single food package that is delivered, and so we have a clear idea of what’s needed.” Flour, sugar, fuel, butane, medicine. The system has a list.

The Ministry of Social Development runs the shelters. The Ministry of Economy watches the supply lines—“making sure that the country is well-stocked and that the imports of key commodities is ongoing,” Shehadi says. Technology stitches it together. The Disaster Relief Management unit, housed in the prime minister’s office and battle tested through the 2024 war and the 2020 Beirut port explosion, runs point.

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