GoKawiilA Gallup poll, backed by similar surveys, found that nearly a quarter of U.S. adults had used an AI tool for health information in the past month. When Tiffany Davis has a question about a symptom from the weight-loss injections she’s taking, she doesn’t call her doctor. She pulls out her phone and consults ChatGPT.“I’ll just basically let ChatGPT know my status, how I’m feeling,” said the 42-year-old in Mesquite, Texas. “I use it for anything that I’m experiencing.”Turning to artificial intelligence tools for health advice has become a habit for Davis and many other Americans, according to a West Health–Gallup Center on Healthcare in America poll published Wednesday. The poll, conducted in late 2025 and backed up by at least three other recent surveys with similar findings, found that roughly one-quarter of U.S. adults had used an AI tool for health information or advice in the past 30 days.Dr. Karandeep Singh, chief health AI officer at the University of California San Diego Health, said AI tools, many of which now incorporate web search, are an upgraded version of Google health searches that Americans have been doing for decades.“I almost view it like a better entry portal into web search,” he said. “Instead of someone having to comb through the top, you know, 10, 20, 30 links in a web search, they can now have an executive summary.”
New findings from this Gallup poll show how Americans are using AI for health advice
Why This Matters
The increasing use of AI tools for health advice among Americans highlights a significant shift in how consumers access medical information, emphasizing the growing role of AI in healthcare decision-making. This trend presents opportunities for improved health literacy and faster access to information, but also raises concerns about accuracy and reliance on non-professional guidance. As AI becomes more integrated into everyday health management, the industry must address regulatory, ethical, and safety considerations to ensure responsible use.
Key Takeaways
- Approximately 25% of U.S. adults used AI for health advice in the past month.
- AI tools are seen as an improved, more efficient way to access health information compared to traditional web searches.
- The trend underscores the need for regulation and oversight to ensure safe and accurate health guidance from AI applications.
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