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Samsung’s design chief wants tech to feel more human

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Why This Matters

Samsung's shift towards designing products that prioritize human connection and emotional engagement marks a significant evolution in the tech industry, emphasizing user experience over pure engineering prowess. This approach could influence future product development, fostering deeper consumer relationships and setting new standards for human-centered technology. For consumers, it promises more intuitive, empathetic devices that better understand and respond to their needs.

Key Takeaways

Mauro Porcini on why the company is pushing beyond engineering prowess and betting on a harder challenge: building products that understand, assist, and connect with people on a human level. AI is redefining how products are both built and experienced, and Samsung is reimagining its place in the tech ecosystem. As Milan Design Week gets underway, Samsung’s president and chief design officer Mauro Porcini pulls back the curtain on the company’s new design manifesto, gets candid about their rivalry with Apple, and shares why a brand known for engineering dominance is now betting its future on something far harder to measure: how a product makes you feel.