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ZDNET's key takeaways
Adoption of agentic AI in government is now a leadership mandate.
82% of government organizations have already adopted AI agents.
71% of government agencies plan to increase use of agentic AI in 2026-2027
In government, agentic AI is no longer in the experimental phase; it is a leadership mandate, according to IDC research focused on public-sector readiness for agentic AI.
IDC finds that many government agencies are implementing agent-driven workflows, but few have moved beyond pilots. The rate of agentic AI adoption in government is due to several factors:
Budgetary pressures
Sovereignty and compliance , including requirements for data resistance, algorithmic transparency, and accountability
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