Skip to content
Tech News
← Back to articles

I cancelled Claude: Token issues, declining quality, and poor support

read original get OpenAI ChatGPT Plus Subscription → more articles
Why This Matters

This article highlights the decline in user experience with Claude, a popular AI tool, due to token management issues, declining output quality, and inadequate customer support. These challenges underscore the importance of reliable support and consistent performance for AI services to maintain user trust and industry credibility.

Key Takeaways

First enthusiasm

A couple of weeks ago I subscribed to Claude Code, and during the first few weeks I had a really nice experience. It was fast, the token allowance was fair, and the quality was good.

I learned they had raised the token allowance for non-rush hours , and since they opposed some governmental rules, it felt good to support the right cause.

(づ  ̄ ³ ̄)づ

However… for about three weeks now my initial enthusiasm has been rapidly waning.

Poor support

It began with an issue three weeks ago. I started working in the morning after about a ten-hour break; enough time for my tokens to refresh.

I sent two small questions to Claude Haiku. They were simple questions, not even related to the repository.

Suddenly, token usage spiked to 100%.

Have a nice break…

... continue reading