GoKawiilDear Tindie Community,
My name is Gongyu Su, and I am writing on behalf of the new Tindie ownership team.
First, we sincerely apologize for the recent downtime and the disruption it caused. We understand that many buyers and community members were left without clear information during the transition, and that this created frustration and concern.
Tindie is now owned by EETree LLC, a Washington State company. Our team took over Tindie because we believe it remains an important platform for makers, hardware creators, engineers, and independent sellers around the world. The recent transition was more complex than expected. Tindie runs on an older technical framework with many connected services, and the migration from the previous operating environment to the new one took longer and caused more disruption than anyone wanted.
We know this was not the experience the Tindie community deserved.
Our immediate focus is to stabilize the platform, resolve payment and order-related issues, and support sellers and buyers through the transition. If you have an order-related concern, please contact Tindie support so the team can review your case directly.
WHAT WE ARE FOCUSED ON
Stabilizing the platform
Restoring reliable access for buyers, sellers, and the community.
Resolving open issues
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