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Japan Airlines begins humanoid robot trials at Tokyo's Haneda airport as labor shortages bite

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Why This Matters

Japan Airlines' trial of humanoid robots at Haneda Airport highlights the growing adoption of automation to address labor shortages in the aviation industry. This initiative signals a shift towards integrating advanced robotics into airport operations, potentially transforming customer service and operational efficiency. As the industry faces workforce challenges, such innovations could become a standard part of airport management and service delivery.

Key Takeaways

LOS ANGELES, CALIFORNIA - MARCH 7: A Japan Airlines Boeing 787 Dreamliner departs Los Angeles International Airport en route to Tokyo on March 7, 2026 in Los Angeles, California. (Photo by Kevin Carter/Getty Images)

Japan Airlines began testing humanoid robots for ground operations at Tokyo's Haneda Airport amid chronic labor shortages.

The airline is partnering with GMO AI & Robotics to trial robots for tasks such as baggage loading and cabin cleaning starting in May, according to a joint statement Monday.

The initiative comes as Japan's aviation sector struggles with rising tourism demand and a shrinking workforce, driven by an aging population.

Japan Airlines said the humanoid robots are expected to be deployed progressively across Haneda Airport, with the trial lasting for two years.

In a video demonstration of the technology, a humanoid robot produced by China's Unitree can be seen sliding a payload across a conveyor belt, waving to onlookers, and shaking a coworker's hand.

Shares of Japan Airlines rose around 3% in the first trading day of May, but were trading around 13% lower so far this year.

Unitree, one of China's leading robotics firms, debuted its flagship H1 model in a Kung Fu demonstration at China's Spring Festival Gala in February to much fanfare.

It is, however, unclear whether Unitree is directly involved in the Haneda Airport trial or is part of a broader evaluation of commercially available humanoid technologies. In a response to CNBC's queries, Japan Airlines said that "feasibility studies and risk assessments" were ongoing.

Unitree did not respond to CNBC's requests for comment.