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How Whatnot goes beyond dogfooding to instill a consumer focus

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Why This Matters

Whatnot's deep commitment to 'dogfooding' demonstrates a shift towards prioritizing consumer experience within the company culture. This approach helps ensure that product development is closely aligned with actual user needs, ultimately benefiting both the tech industry and consumers by fostering more user-centric innovations.

Key Takeaways

CEO Grant LaFontaine explains why the company takes the concept of ‘dogfooding’ so seriously throughout the entire organization. Hello and welcome to Modern CEO! I’m Stephanie Mehta, CEO and chief content officer of Mansueto Ventures. Each week this newsletter explores inclusive approaches to leadership drawn from conversations with executives and entrepreneurs, and from the pages of Inc. and Fast Company. If you received this newsletter from a friend, you can sign up to get it yourself every Monday morning.