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ZDNET's key takeaways
AI's cost in terms of tokens soars when using agents.
Agents are inconsistent and can't predict their total token usage.
Users must demand price transparency and performance guarantees.
Among all the challenges of implementing agentic artificial intelligence, the least-understood issue is cost. The providers of AI, such as OpenAI, Google, and Anthropic, have price lists, but none of those listed prices tell users what the final bill will be to actually solve a problem.
The result, according to a new study of costs from the University of Michigan and collaborating institutions, could be sticker shock: soaring and unpredictable costs of agents.
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