GoKawiilAn ongoing data extortion attack targeting the widely-used education technology platform Canvas disrupted classes and coursework at school districts and universities across the United States today, after a cybercrime group defaced the service’s login page with a ransom demand that threatened to leak data from 275 million students and faculty across nearly 9,000 educational institutions.
Canvas parent firm Instructure [NYSE:INST] responded to today’s defacement attacks by disabling the platform, which is used by thousands of schools, universities and businesses to manage coursework and assignments, and to communicate with students.
Instructure acknowledged a data breach earlier this week, after the cybercrime group ShinyHunters claimed responsibility and said they would leak data on tens of millions of students and faculty unless paid a ransom. The stated deadline for payment was initially set at May 6, but it was later pushed back to May 12.
In a statement on May 6, Instructure said the investigation so far shows the stolen information includes “certain identifying information of users at affected institutions, such as names, email addresses, and student ID numbers, as well as as messages among users.” The company said it found no evidence the breached data included more sensitive information, such as passwords, dates of birth, government identifiers or financial information.
The May 6 update stated that Canvas was fully operational, and that Instructure was not seeing any ongoing unauthorized activity on their platform. “At this stage, we believe the incident has been contained,” Instructure wrote.
However, by mid-day on Thursday, May 7, students and faculty at dozens of schools and universities were flooding social media sites with comments saying that a ransom demand from ShinyHunters had replaced the usual Canvas login page. Instructure responded by pulling Canvas offline and replacing the portal with the message, “Canvas is currently undergoing scheduled maintenance. Check back soon.”
“We anticipate being up soon, and will provide updates as soon as possible,” reads the current message on Instructure’s status page.
While the data stolen by ShinyHunters may or may not contain particularly sensitive information (ShinyHunters claims it includes several billion private messages among students and teachers, as well as names, phone numbers and email addresses), this attack could hardly have come at a worse time for Instructure: Many of the affected schools and universities are in the middle of final exams, and a prolonged outage could be highly damaging for the company.
The extortion message that greeted countless Canvas users today advised the affected schools to negotiate their own ransom payments to prevent the publication of their data — regardless of whether Instructure decides to pay.
“ShinyHunters has breached Instructure (again),” the extortion message read. “Instead of contacting us to resolve it they ignored us and did some ‘security patches.'”
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