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GM agrees to $12.75M California settlement over sale of drivers’ data

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Why This Matters

This settlement highlights the ongoing importance of data privacy and consumer protection in the automotive industry, emphasizing that companies must adhere to strict regulations when handling personal driver information. It underscores the risks automakers face when failing to properly notify consumers or obtain consent for data collection and sales, which can lead to significant penalties and reputational damage. For consumers, it serves as a reminder to be vigilant about how their data is used and the importance of transparency from service providers.

Key Takeaways

California Attorney General Rob Bonta announced a $12.75 million settlement agreement with General Motors (GM) over allegations that the company violated the California Consumer Privacy Act (CCPA).

The violations arise from allegations that the car maker illegally collected and sold Californians’ driving and location data to data brokers Verisk Analytics and LexisNexis Risk Solutions, between 2020 and 2024.

The investigation into this activity began in 2024, following media reports about automakers, including GM, sharing driver behavior with insurers.

The data was allegedly collected through GM’s OnStar subsidiary and its “Smart Driver” system and was reportedly intended for driver-scoring products related to insurance.

The American carmaker, which owns the GMC, Cadillac, Chevrolet, and Buick brands, was previously criticized by the U.S. Federal Trade Commission (FTC) for this unlawful data collection, with the government body banning GM from selling drivers’ data for five years.

The Californian authorities said GM failed to properly notify consumers or obtain their consent for this data collection, and retained the data for longer than necessary, even re-purposing it for sale, and making $20 million nation-wide.

“General Motors sold the data of California drivers without their knowledge or consent and despite numerous statements reassuring drivers that it would not do so,” Attorney General Rob Bonta stated.

“This trove of information included precise and personal location data that could identify the everyday habits and movements of Californians.”

The amount of $12.75 million in civil penalties is a record in the state’s history, and the first case of enforcement action focused on data minimization rules.

In addition to the fine, GM is also required to:

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