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Xfinity Customer? You May Be Owed Money From a $117.5 Million Data Breach Settlement

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Why This Matters

The $117.5 million settlement with Comcast highlights the importance of data security and accountability in the tech industry, especially as millions of consumers' personal information was compromised. This case underscores the need for companies to prioritize cybersecurity measures to protect user data and maintain consumer trust. Consumers affected by such breaches now have avenues for compensation, emphasizing the growing legal and financial repercussions of data breaches.

Key Takeaways

Comcast has agreed to pay $117.5 million to settle a class-action lawsuit stemming from a cyberattack that exposed the personal information of approximately 36 million Xfinity customers in October 2023. The settlement is now open for claims, and current and former customers who received a breach notification from Comcast in December 2023 may be eligible for a flat cash payment of around $50, or up to $10,000 if they can document losses tied to the breach. The deadline to file is August 14, 2026.

When Comcast notified users of the breach (PDF) in December 2023, the company admitted data thieves stole usernames, passwords, names, contact information, dates of birth and the last four digits of Social Security numbers.

In a class action lawsuit, Hasson v. Comcast Cable Communications LLC (PDF), customers contended that Comcast was responsible for financial damages and for the time spent pursuing identity theft protection related to the breach. While Comcast denied any wrongdoing, the company reached a preliminary settlement in January, agreeing to pay $117.5 million to 36 million affected customers.

Locating local internet providers

The official settlement website is now live, although payments won't begin until after the court's final approval hearing. That hearing is currently scheduled for July 7.

If you qualify for a settlement payout, you can file on the website now. You need a unique settlement member ID number included within the initial online communication sent to affected Comcast customers to file the claim.

Locating local internet providers

Read more: The $135M Google Data Settlement Site Is Live. See if You're Eligible

You have multiple options if you don't want to file a claim. If you object to the agreed-upon settlement, you can write to the court or ask permission to speak at the final approval hearing.

You can also opt out of the settlement, which will allow you to retain your right to separately sue Comcast in relation to this data breach. If you don't file a claim or opt out of the settlement by Aug. 14, you will lose out on payment from this settlement.

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