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Why big tech is betting on cute mascots

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Why This Matters

As big tech invests in AI-powered mascots, the industry is shifting towards highly personalized and interactive brand experiences. This development raises questions about privacy and the potential for manipulation, making it a significant concern for consumers and companies alike. Understanding these trends is crucial for navigating the evolving landscape of digital marketing and AI ethics.

Key Takeaways

Both Nahai and Patterson are concerned about the impact of combining AI and mascots, enabling them to interact with people in new, highly personalised ways. Patterson says: "Individual brand mascots will begin to talk to us on a one-to-one level and try to persuade us to do things. It's a bit creepy, isn't it?"