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Google’s AI-powered Health Coach is doing exactly what you feared it would

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Why This Matters

Google's new AI-powered Health Coach aims to revolutionize personalized health and fitness guidance, but early reports highlight significant issues with inaccurate information and shallow advice. This underscores the ongoing challenges and risks associated with integrating AI into health-related applications, which could impact user trust and safety. As consumers and the industry navigate these innovations, ensuring AI reliability remains critical for widespread adoption.

Key Takeaways

TL;DR Google recently introduced its AI-powered Health Coach, coming to the new Google Health app.

An early hands-on report reveals Health Coach making the AI cardinal sin: hallucinating things that never actually happened.

In addition to making up phantom workouts, Health Coach is accused of delivering “pretty shallow” advice.

Big things have been happening lately for Google when it comes to fitness. Alongside launching the new Fitbit Air screenless tracker, Google introduced a big overhaul to the Fitbit app, transforming it into Google Health. A core part of this new experience is designed to be the Google Health Coach, an AI-powered trainer meant to offer personalized insights and advice about your health and fitness goals. And based on some early reports, the Health Coach is already doing just about the worst thing it could.

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For as far as AI has come, even just over the past few years, plenty of users have some legitimate concerns about using it, and a lot of those fears center around just how confidently AI can tell you completely wrong information. In fact, Fitbit competitor WHOOP capitalized on the launch of Air and Google Health by announcing its own plans to connect users with actual medical clinicians — pretty much the polar opposite of an AI trainer.

C. Scott Brown / Android Authority

Over on 9to5Google, Will Sattelberg has been trying out both Fitbit Air and the new Google Health app, and almost immediately, the AI Health Coach started hallucinating.

While Sattelberg notes that Health Coach successfully referenced both the previous night’s sleep data and a workout from the day before, it just completely made up a 5-mile run that he never actually took.

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