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These Are the Best Places to Buy Contacts Online, Tested by CNET Staff

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Why This Matters

This article highlights 1-800 Contacts as a reliable and customer-focused online contact lens retailer, emphasizing its ease of use, price guarantees, and quick prescription renewal options. Its dependable service and competitive pricing make it a significant player in the online eyewear market, benefiting consumers seeking convenience and value. As online eye care services grow, such platforms are transforming how consumers access vision products and services.

Key Takeaways

Why I chose 1-800 Contacts: 1-800 Contacts has saved some of my friends when they were down to the last pair and needed new contact lenses fast. The virtual prescription renewal is easy to use, and the customer service has always been top-notch.

While it may not be the cheapest, it’s probably the most dependable on this list. Its Best Price Guarantee is also pretty seamless. If you find the same lenses cheaper on another site, you can contact customer service to honor the lower price, after a quick verification process through its 24/7 live chat.

I also found the ExpressExam tool helpful for renewing your prescription without seeing an eye doctor in person. It takes about 10 minutes to complete on your phone or computer and costs $20. If you also wear glasses, you can get glasses on its sister website, The Framery, with the same prescription.

“I bought my first pack of contacts through 1-800 Contacts in 2018, and I've never looked back. The price was significantly lower, and I received a solid discount for my first order. For two boxes of the six-pack Acuvue Contacts, I paid only $90. Compared to how much I would pay to order my contacts through my eye doctor, I saved over $160 for my first order with 1-800 Contacts. My favorite part is that the service is fast and delivers straight to my home. Generally, it takes me less than a week to receive my contacts,” said Trisha Jandoc, broadband writer.

Who’s it for: 1-800 contacts is best for people who want unbeatable customer service and price protection. If you care about getting the lowest price guaranteed, need help navigating contact lens options or need to review your prescription online in minutes, 1-800 Contacts is the place for you.