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Amazon's top health exec is stepping down, will be replaced by Amwell co-founder

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Why This Matters

Amazon's appointment of Amwell co-founder Roy Schoenberg as its new health executive signals a strategic shift towards leveraging clinical expertise and telemedicine innovation to deepen its presence in the complex U.S. healthcare industry. This leadership change underscores Amazon's ongoing efforts to expand its healthcare offerings, from pharmacy to primary care, through technological advancements and strategic acquisitions.

Key Takeaways

The logo and lettering of online retailer Amazon can be seen on the façade of Amazon Germany's headquarters.

In addition to cofounding and leading Amwell , Schoenberg brings "a rare combination of clinical expertise, technology vision, and experience building health-care businesses at scale," Herrington wrote.

Dr. Roy Schoenberg will succeed Lindsay on July 1, Amazon's worldwide retail chief Doug Herrington wrote in a memo posted to the company's website. Lindsay will stay on as an advisor at Amazon until the end of the year, and plans to continue advising companies on health-care technology.

Neil Lindsay, who joined Amazon more than 15 years ago, has served as the senior vice president of Amazon Health Services since 2021 . AHS spans Amazon's online pharmacy service and primary care chain One Medical, among other initiatives.

Amazon 's top health-care boss will step down from his role and be replaced by the cofounder of telemedicine company Amwell , the company announced Wednesday.

Amazon has for years been on a mission to crack the multi-trillion dollar U.S. health-care industry, which is notoriously complex and inefficient. Its first big splash came in 2018 with the acquisition of online pharmacy PillPack for about $750 million, which led to the creation of its own offering called Amazon Pharmacy.

The company then bought One Medical for $3.9 billion in 2023, among its largest acquisitions ever, giving Amazon access to a chain of brick-and-mortar primary clinics and a robust membership base.

Amazon launched, then shuttered, a telehealth service. It also experimented with a line of health and fitness wearables, called Halo, before sunsetting the device as part of broader cost-cutting efforts.

Earlier this year, Amazon launched an artificial intelligence health tool that can analyze medical records, book appointments and answer queries.

Lindsay, who is a member of CEO Andy Jassy's senior leadership team, or S-team, didn't have a background in health-care. He previously led Amazon's Prime subscription business and managed worldwide marketing for its consumer devices.

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