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Digital Identity Management in Norway Is a Catastrophe

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Why This Matters

Despite Norway's advancements in digital identity solutions, significant issues such as social exclusion, ID abuse, and insufficient legal protections threaten the integrity and accessibility of digital services. These challenges highlight the urgent need for improved oversight and regulation to safeguard users and ensure equitable access. The situation underscores the broader risks and complexities faced by digital identity ecosystems worldwide.

Key Takeaways

Although digital identity management in Norway is a success in many respects, it faces serious challenges and deficiencies, states Marte Eidsand Kjørven. She is a professor at the Department of Private Law at the University of Oslo. Photo: UiO.

People who are denied the use of electronic ID solutions such as BankID find it difficult to live full, independent lives in Norway, according to Marte Eidsand Kjørven. She is highly critical of what she describes as a lack of public oversight.

Although digital identity management in Norway is a success in many respects, it faces serious challenges and deficiencies, states Marte Eidsand Kjørven. She is a professor at the Department of Private Law at the University of Oslo and has led the project "Societal Security and Digital Identities," known as the SODI project.

Kjørven received the Rule of Law Award (Rettssikkerhetsprisen) for this work in 2024.

Market-based electronic solutions such as BankID, Buypass, and Comfides have contributed significantly to the digitalization of both the private and public sectors.

These "universal keys" provide access to a range of vital services for large portions of the population, including online banking, tax services, health services, and Altinn.

At the same time, these solutions bring serious challenges related to social exclusion, ID abuse, and failing legal protection. Digital identity management is complex, functioning almost as an ecosystem with numerous actors, technical solutions, and legal regulations. This digitalization has occurred rapidly.

In a podcastepisode at 'Universitetspodden' Kjørven and Henriksen discuss the problems (only in norwegian).

However, Kjørven explains that the legal rules intended to ensure responsible digitalization do not sufficiently account for the serious consequences this has brought about.

Scathing Criticism

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