GoKawiilFlorida has become the first US state to sue OpenAI over ChatGPT's safety and design, adding to a massive wave of existing lawsuits against the company.
According to the lawsuit (PDF) filed on Monday by Florida Attorney General James Uthmeier, OpenAI has built a "web of deceit and the exploitation of users, including Floridians." Florida alleges the company violated state laws against deceptive or unfair trade practices to boost its own market value -- and profits -- over the safety of its users.
Florida isn't buying OpenAI's promise to build safely, as the beginning of the complaint shows. Office of the Florida Attorney General/Screenshot by CNET
The state's lawsuit against OpenAI and its CEO, Sam Altman, says they willfully ignored warnings, both from inside and outside of the company, about the many risks AI poses to its users. Florida alleges that OpenAI lied about ChatGPT's reliability, suitability for children and promotes prolonged use that leads to users' cognitive decline.
(Disclosure: Ziff Davis, CNET's parent company, in 2025 filed a lawsuit against OpenAI, alleging it infringed Ziff Davis copyrights in training and operating its AI systems.)
The lawsuit comes as Florida pursues a criminal investigation into whether ChatGPT played a role in last year's mass shooting at Florida State University that killed two people and injured six others. In that case, the shooter allegedly used ChatGPT to plan the attack, including advising on the type of weapon, the timing of the massacre and how to dispose of human bodies.
At the time, OpenAI said: "Last year's mass shooting at Florida State University was a tragedy, but ChatGPT is not responsible for this terrible crime."
OpenAI CEO Sam Altman is named in Florida's lawsuit. Daniel Heuer/Bloomberg/Getty Images
There are growing concerns about how ChatGPT and other chatbots can feed into people's violent actions and harmful delusions. Experts have found that chatbots like ChatGPT can struggle to push back on dangerous ideas and be so eager to please that they can provide factually incorrect information, a problem called sycophancy.
Another area of concern for legislators and tech watchdog groups is over OpenAI's data collection and privacy practices. Florida's complaint says that ChatGPT offers kids unfettered access to "harmful information" about eating disorders and self-harm. By concealing these risks and promoting ChatGPT as safe, OpenAI has misled Floridians and the general public with a dangerous product, the complaint says.
... continue reading