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The Fitbit Air might be messing up the one thing it’s supposed to do well

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Why This Matters

The Fitbit Air's reported inaccuracies in sleep and activity tracking highlight potential reliability issues in new wearable technology, raising concerns for consumers relying on these devices for health insights. As Google’s latest fitness tracker faces scrutiny, it underscores the importance of accurate health data in the growing wearables market and may influence consumer trust and future device development.

Key Takeaways

Joe Maring / Android Authority

TL;DR Multiple Fitbit Air users report inaccurate sleep tracking, with some claiming the device logs them as asleep while they’re still awake or mistakes sleep time for physical activity.

The complaints aren’t limited to the Fitbit Air; some owners of older Fitbit devices have also reported sleep and activity-tracking issues.

Google has yet to acknowledge the complaints, despite growing reports across X and Reddit and users experimenting with unusual fixes, such as wearing the tracker on their ankle.

A fitness tracker without a display has one primary job: accurately record your activity in the background. That’s the promise behind Google’s new Fitbit Air. But if early user reports are anything to go by, the tracker may be struggling with some of the basics.

One Fitbit Air owner recently shared their experience on X, claiming the device failed to recognize that they had been asleep for roughly an hour. Instead of logging rest, the tracker reportedly counted the period as 422 steps. The user described their first day with Google’s latest wearable as a major disappointment.

That complaint doesn’t appear to be an isolated case. Several Reddit posts from Fitbit Air owners describe similarly questionable sleep and activity tracking data. In one post, a user said the sleep-tracking feature was so inaccurate that it had become “100% useless.” According to their post, they were actively using their phone until around 12:45 AM, yet the Fitbit Air recorded them as having fallen asleep nearly two hours earlier, at 11 PM.

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The discussion quickly attracted other users with similar experiences. One commenter claimed their Fitbit device had performed reliably in the past but became noticeably less accurate after Google’s transition to Google Health. They said the tracker no longer detected nighttime wake-ups, even when they physically got out of bed. Several users replied, agreeing with the observation, suggesting the issue may not be limited to a single device.

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