Gemini Is Down? 'Majority of Users' Should Be OK Now, Google Says

Gemini in Workspace is experiencing service issues. Thomas Fuller/SOPA Images/LightRocket/Getty Images

People who use Google apps and services for work got an unpleasant surprise on Wednesday when the company's AI assistant Gemini wasn't working properly.

Google said this afternoon that its engineering teams have started applying "mitigations" or fixes. In an update at 1:19 p.m. PT (4:19 p.m. ET), the company said the majority of Google users shouldn't be running into issues anymore. It hasn't identified the root cause of the issue.

Google confirmed at 3 a.m. PT that it was experiencing issues with Gemini in Google Workspace in a dashboard status page. Google Workspace includes Drive, Docs, Sheets, Slides and the Gemini app. The service disruption is affecting people on MacOS, web, iOS, Gemini in Chrome and Android. Errors are popping up with codes 1099 and 1076, saying, "Something went wrong."

DownDetector has received over 1,600 reports of malfunctions with Google Gemini since 3 a.m. PT. (DownDetector is owned by the same parent company as CNET, Ziff Davis.) Those reports have fallen throughout the day. It's unclear how many Google users have been or are still currently affected.

This is a developing story. Follow along below for updates.