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When You Put People First, Performance Follows. Here’s What I Wish More Leaders Understood.

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Opinions expressed by Entrepreneur contributors are their own.

Key Takeaways Vulnerability builds credibility. Hiding your humanity shows weakness. Showing up imperfectly takes courage.

If you practice emotional intelligence on the inside, it will permeate to those on the outside.

The best leaders get their boots muddy. You can’t understand the work by reading about it. You have to be there doing it.

Honest leadership cannot be random; it needs structure. Try ending one meeting a week by asking what made someone’s job harder than it needed to be.

When Bob Iger stepped down as CEO of Disney in 2020, something subtle broke. Not the balance sheet. Not the brand. But the spirit. For two years, you could feel the tension creeping in. Creatives went quieter. Leaders hedged. People stopped taking the kind of risks that make magic.

So, when Disney’s board asked Iger to come back in late 2022, the reaction was not polite. It was raw. Friends inside the company told me it felt like oxygen rushed back into the room. Meetings took on a new energy. Decisions sped up. Teams leaned forward again.

The stock jumped, sure. But that was not the real story. The real story was belief. The leader people trusted to steady the ship was back at the helm.

That moment says everything about leadership today.

Great leaders do more than run organizations. They change and shape the emotional climate inside a company. They make people feel steady and seen. They give teams the confidence to do their best work, take smart risks and care. When confidence returns, effort and creativity follow. And when effort and creativity follow, performance is never far behind.

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