GoKawiilOrla/ iStock / Getty Images Plus via Getty Images
Follow ZDNET: Add us as a preferred source on Google.
ZDNET's key takeaways
Find a balance between AI agent restraint and independence.
Context and intent must be woven into agent development.
Consider configurations and the data that agents access.
AI agents are evolving from simple chatbots to full-fledged digital workers authorized to take action on applications and data. And with those capabilities come a raft of security and governance concerns.
Treat your AI agents as eager but misguided interns, requiring the same oversight and guidance as human interns, suggested experts in a panel held at the recent Snowflake Summit in San Francisco. AI agents require specific instructions and careful monitoring by human managers.
Also: How to build better AI agents for your business - without creating trust issues
An agent without restraints can be extremely problematic, the panelists, representing AI security providers, agreed. "You may tell the agent to buy you shoes, and before you know it, it has bought you a car," said Mayank Agarwal, founder and CTO of Resolve AI.
... continue reading