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Key Takeaways Your team’s emotional, intellectual and social capabilities are just as finite and important as their physical ones. During periods of growth, they can come under tremendous strain — so treat their energy as a strategic resource.
Your team is worried about tech replacing them. Use technology to empower your team to manage their tasks better, not fear for their job.
Build operational frameworks around outcomes vs. tasks, write down standard operating procedures and record any activity that can be easily reproduced or that requires specific wording/actions before the growth actually happens.
It is often said that strong leaders know how to manage failures and successes in equal measure. They use failures as learning tools and lead their companies through success rather than allowing their success to lead them. Through experiences, they learn how to scale smart, not just fast.
If you’re guiding a small team through a rapid growth phase, you’re likely feeling pressure. Growth is good, but without thoughtful, confident leadership, it can pull a startup team apart.
Here are three ways leaders can creatively address growth challenges to reduce friction and support better decisions geared toward long-term, sustainable success.
1. Treat team energy like a finite resource
The common contractual setup between employers and employees is for each to get as much as possible out of the other. Harvard Business Review points out that this is self-defeating on both fronts.
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