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Be careful: Galaxy S23 users complain of green line issue after One UI 8.5 update

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Why This Matters

The recent One UI 8.5 update for Galaxy S23 users has led to widespread reports of green and pink line display issues, raising concerns about device reliability and the potential costs of repairs. This highlights the importance of cautious software updates and the need for manufacturers to address hardware-software compatibility to prevent user dissatisfaction and costly repairs.

Key Takeaways

Zac Kew-Denniss / Android Authority

TL;DR Several Galaxy S23 users are reporting green and pink line issues after the One UI 8.5 update.

Some claim the problem occurs when the phone overheats during the update.

Samsung service centers are reportedly quoting Rs. 19,500 (~$206) for a screen replacement.

Samsung’s One UI 8.5 rollout has been quite fast once it began, and it has added a bunch of new features. However, if you’re using a Galaxy S23, you might want to hold off on updating to One UI 8.5 just yet.

According to several reports, users are seeing the dreaded green line defect on their Galaxy S23 smartphones after the latest One UI 8.5 update. Some are even reporting pink lines on their screens after the update.

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Some users report that the problem occurs when the phone overheats during the update, and one user even said they keep their phone on an ice tray while updating to prevent it from overheating. Excessive heat (often alongside humidity) is a common factor in green line issue reports, but it’s not the guaranteed cause, so take this information with a pinch of salt.

Reports are not limited to Reddit, either. We’ve seen reports on other platforms, including on X, where a user said their Galaxy S23 Ultra showed green lines on the screen after updating to One UI 8.5.

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