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Spotify’s new ticket reservation system for artist superfans goes live in the U.S.

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Why This Matters

Spotify’s new Reserved feature enhances fan engagement by giving dedicated listeners early access to concert tickets, strengthening its position in the live events ecosystem. This integration of streaming data with ticket sales offers a more personalized and rewarding experience for superfans, while also creating new revenue opportunities for artists and promoters. For consumers, it means increased chances to secure tickets for popular shows before they sell out, fostering stronger artist-fan connections.

Key Takeaways

Spotify today launched Reserved, a new Premium feature that gives eligible fans access to concert tickets before they go on general sale. Here are the details.

Reserved by Spotify launches in the U.S.

A few weeks ago, Spotify announced Reserved, a new Premium feature designed to hold up to two concert tickets for some of an artist’s most dedicated fans.

Today, the company launched the feature “in partnership with Live Nation, and powered by Ticketmaster,” and it is available to Premium subscribers (who are 18 or older) in the U.S.

Here’s Spotify on how Reserved works:

“With Reserved, we identify an artist’s most dedicated fans and hold two tour tickets for them to purchase before the general sale goes live. Eligibility is based on a wide range of signals like streams, saves, and shares, as well as location, to make sure offers reach fans who are likely to attend.”

The company said that it has decided to keep some of the details of Reserved secret, in an attempt to curb attempts to manipulate the feature, engaging “strategically rather than genuinely.”

Spotify says that eligible fans will see a Reserved offer on their Spotify Home screens, as well as in interfaces such as Search, the artist’s page, the Your Live Events feed, and the Now Playing view.

Reserved will show the artist’s tour dates, the ticket-purchasing window, and an option to set a reminder so fans can plan ahead.

The platform will also send emails and push notifications to make sure fans don’t miss out.

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