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When it comes to enterprise hardware, reliability and repairability have always been in tension. In 2025, Macs are more expensive to repair (and more difficult) than ever before, thanks to tighter integration, solid-state components, and the steady move to custom silicon. In my experience, those repairs are happening far less often, so it begs the question: Is that a problem?
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About Apple @ Work: Bradley Chambers managed an enterprise IT network from 2009 to 2021. Through his experience deploying and managing firewalls, switches, a mobile device management system, enterprise grade Wi-Fi, 1000s of Macs, and 1000s of iPads, Bradley will highlight ways in which Apple IT managers deploy Apple devices, build networks to support them, train users, stories from the trenches of IT management, and ways Apple could improve its products for IT departments.
The end of easily repairable Macs
Fifteen years ago, it was normal to crack open a MacBook, swap out a spinning hard drive, and double the RAM without blinking. Battery replacements were fast, and logic boards weren’t soldered in like they are now. If something broke, it was fairly easy to fix. If a hard drive failed, you replaced it with a $80 swap from Amazon. If you needed more memory, you bought it and popped it in, only needing to remove the bottom of the case.
Those days are over.
A 2025 Mac is not built for screwdriver access. Repairs can almost always exceed the cost, where it makes sense to work on it. A logic board replacement can cost as much as a brand-new laptop. From a pure repair standpoint, the numbers rarely work out to rebuy.
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