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Three tech visionaries on how to build trust and accountability with AI

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Why This Matters

This article highlights the importance of establishing trust, accountability, and ethical practices in AI development and deployment. As AI becomes integral to business and society, understanding how to build healthy relationships with these systems is crucial for future success and responsible innovation.

Key Takeaways

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ZDNET's key takeaways

Designing healthy relationships between humans and AI will require formalizing business practices.

The future of work is humans and AIs as colleagues, co-creating value.

Agentic AI governance must clarify shared responsibility and accountability.

First, Dr. Vint Cerf, one of the Internet's co-creators, observes that with AI, "It feels like we've encountered a new life form and we're trying to figure out how it thinks." It's worth noting that our work and business relationships with AI might differ from human relationships.

Second, Dr. David Bray, a tech leader with success in challenging environments including the 9/11 response, Anthrax in 2001, and modernization of the FCC, recommends that "Maybe instead of calling it artificial intelligence, we should call it alien interactions. Because that way we will not try to anthropomorphize the machine."

Also: Moving from AI pilots to business-wide value requires a superhighway - how to ramp up

These two observations, taken together, suggest that how we approach AI will determine which companies succeed in the future.

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