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It's been almost a year since I last reviewed an MSI gaming handheld. Recently, I spent a couple of weeks trying out the new MSI Claw 8 EX AI+, and it's hard to believe that this device is part of the same series. So much has changed.
Back then, it was like the company was trying to find its footing in the handheld market; the previous generation showed promise but was still rough around the edges. This new model is a refinement. MSI reworked the Claw 8, now boasting better ergonomics, stronger cooling, and a new Intel Arc G-Series processor.
Peak design
According to MSI, the design team drew inspiration from the Xbox Series X controller when developing the Claw 8 EX AI+, and it shows. The handheld features flared handles similar to the controller, as well as a laser-etched texture for a non-slip grip. Buttons are evenly spaced for maximum comfort.
I have to give MSI credit for the handheld's weight balance. Despite its hefty size, it doesn't feel heavy or awkward to hold. The weight is evenly distributed across its chassis, perfect for longer gaming sessions. There are several smaller refinements, too. MSI states that the directional pads now have a "metal dome" to improve input accuracy.
Cesar Cadenas/ZDNET
Certain aspects of the Claw 8 EX remained unchanged from the previous generation. The analog sticks and triggers still use Hall Effect sensors, helping ensure long-term accuracy and responsiveness. The display remains unchanged as well. MSI kept the same eight-inch Full HD IPS panel with the 120Hz refresh rate. It's a good-looking screen with vibrant colors and high contrast.
System woes
MSI's Claw 8 EX runs on Windows 11, and I have mixed feelings about that. Windows isn't the best for handheld gaming, to say the least. You often run into performance hiccups and software quirks. To be honest, I did experience that. One recurring issue involved the Quick Menu button. Pressing it launches the device's system settings. Whenever I opened the menu, the cursor would automatically jump from the system settings to the MSI Quick Settings. Admittedly, I don't know if this was intentional or a bug, but having the cursor jolt to the left every time I hit the button got old really fast.
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