GoKawiilIn 2022, I wrote about the damning fall of events tech company Pollen. The short of it:
Pollen seemed to have pulled off the improbable feat of building a business in the notoriously low margin industry of events, surviving Covid-19, and building a solid software engineering organization. In April this year, the company announced it had raised another $150M in fresh funding.
But just three weeks later, Pollen laid off about 200 people, a third of staff. Leadership assured employees all was well. However, from that point on, things got worse. Leadership later pulled the plug on Slack, employees were not paid wages, pension contributions went missing, and vendors were not paid. Some vendors took matters into their own hands; on 9 August 2022, JIRA was suspended when Atlassian tired of the company’s failure to pay.
On 10 August 2022, Pollen went bankrupt, collapsing into administration.
The article looked bad on Pollen's founder, Callum Negus-Fancey. He was ultimately responsible for lying to staff, not paying salaries, the missing pension contributions, and the unpaid health insurance for US employees. The story was so bad that the BBC created a documentary titled Crashed: $800M Festival Fail.
And then there was the $3.2M dobule charge for customers, manually initiated by CTO Bradley Wright, detailed extensively in the documentary Crashed: $800M Festival Fail. That double charge would have been trivial to reverse, but the reversal never happened, customers never got their money back, and the postmortem of the incident was never released to staff.
Four years later, Pollen and Callum Negus-Fancey are attempting to erase this shameful story from the public record. The article is my original writing, and thus I am the copyright holder of it. So imagine my surprise when I was notified that Google removed the article from its search results thanks to a copyright infringement claim it received:
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