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ZDNET's key takeaways
Your next work team will include humans and agents.
Experiment and benchmark AI tools to check value.
Stay open to new agentic solutions to fresh challenges.
Worrying whether the person next to you is pulling their weight professionally is no longer your only concern. For people who want to meet tight targets and deliver great results, your team is likely to include a broad mix of human colleagues and agentic counterparts.
We are entering the age of the autonomous business, where new combinations of technology and data mean some of the roles we take for granted today -- from basic operational tasks up to decision-making responsibilities -- are fulfilled by agents that discover, negotiate, and transact autonomously.
Also: 12 rules of agentic AI for successful enterprise transformation
Tech analyst Gartner suggests companies are increasing their investments in agents, with AI agent software spending set to reach $206.5 billion and $376.3 billion in 2027, up from $86.4 billion in 2025.
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