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Amex wants to help the restaurant industry fix one of its biggest problems—and it isn’t food costs

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Why This Matters

This initiative by Amex addresses a critical gap in the restaurant industry by focusing on management and operational skills, which are essential for long-term success. By equipping restaurant operators with these tools, the program aims to enhance profitability and sustainability in a challenging economic environment.

Key Takeaways

A new national leadership program will teach operators how to manage teams, improve profitability, and navigate an increasingly complex business. Being a great chef doesn’t automatically make someone a great manager.