GoKawiilListen to this post
Key Takeaways Cisco recently revealed that it will give each of its 90,000 employees an AI agent.
Every worker will have a personalized AI assistant that can answer questions and carry out tasks.
CFO Mark Patterson’s own AI tool helps him compare Cisco’s financial results with those of other companies.
Mark Patterson, CFO of tech company Cisco, has spent nearly three decades at the firm. When he looks back at how Cisco has changed over the years, weathering multiple technological innovations, he says AI has been the biggest game-changer.
“AI is the most significant technology transition that we’ve seen in probably our lifetime, and I think Cisco was right at the heart of it,” Patterson recently told Fortune.
Cisco is taking things one step further. Beginning in its new fiscal year at the end of July, the company will give each of its 90,000 employees an AI agent. Every worker will have a personalized AI assistant that can answer questions and carry out tasks. Cisco did not reveal the cost of implementing the AI agents.
Cisco’s system automatically chooses the right AI model for each task. “It knows which tool is most effective and most efficient,” Patterson said. Much of the AI’s infrastructure is built on-site, giving Cisco more say over costs.
“We feel like that’s the most efficient way is to build our own AI stacks, which will go out and query the different models based on the particular use case,” Patterson said.
Patterson has his own AI tool that helps him compare Cisco’s financial results with those of other companies. For instance, it lets him quickly line up metrics such as how fast revenue is growing, how much profit the company earns per share, how much it spends on research and development and how it uses its money, all in easy-to-read dashboards.
... continue reading