GoKawiilNotes on software quality
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How I think about quality
Quality is the absence of problems
“The absence of problems” is the best definition I can come up with for quality.
The most practical way to measure quality is to test with many different people, and have many experts take a look. If thorough testing and 100 experts can’t find a problem, the thing is probably perfect.
Quality is a spectrum up to “perfection”
Perfection is impossible. The agreed-upon best-designed software in the industry has noticeable problems. But the closer you can get, the better.
The closer you try to get to perfection, the harder it is. This is the same “diminishing returns” effect you’ll see anywhere quality is involved.
Quality relies on the organisation
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