An indie developer says Steam's refund policy cost his well-reviewed game 55,000 refunds

Despite earning a 90% "very positive" rating on Steam, Paddle Paddle Paddle (PPP) has been hit with an unusually high 21% refund rate. Mateo says his game has collected more than 55,000 refunds, and he's now pointing to Valve's famously lenient refund policy as the culprit. It doesn't help that...Read Entire Article