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Key Takeaways AI is moving beyond sorting through resumes and extending its reach to early-stage job interviews.
Employers aren’t touting the use of AI systems in hiring, partly because of debate around AI.
Some companies are turning to AI to help handle a flood of applications; crypto platform Coinbase, for example, receives 1.5 million job applications per year.
Bijo Thomas was expecting a human being to interview him for a job as a senior AI solutions architect role at talent acquisition brand Experis. When he opened up his laptop for an interview, he instead came face-to-face with an AI avatar named Sophie.
Thomas recently told Business Insider about the experience. He said that Sophie looked like a human being from the neck up, and she smiled and asked follow-up questions throughout the interview.
“It was very realistic,” Thomas told BI. He passed the interview and went through two more rounds, each time with human interviewers. He got the job and joined in May.
Thomas’s experience reflects a growing trend. AI is moving beyond sorting through large piles of resumes and extending its reach to early-stage job interviews. Companies like cryptocurrency platform Coinbase and automation software company Zapier have quietly begun using AI to screen candidates in interviews, BI reported.
Industries like retail and manufacturing first used AI in job interviews to meet high-volume hiring targets. Now the practice is gaining steam for weeding out candidates seeking full-time, white-collar positions.
Employers are reluctant to publicize their dependence on AI
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