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I let ChatGPT Work and Claude Cowork loose on my files - only one made me nervous

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David Gewirtz/ZDNET

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ZDNET's key takeaways

ChatGPT Work saved time on a tedious file cleanup.

The project used 11% of my $20 Plus plan's capacity.

Missing permission prompts remain the biggest deal breaker.

ChatGPT Work was released last week. It's available both in the browser for cloud-related tasks and in the ChatGPT desktop app for desktop-related tasks.

Also: I loved ChatGPT Desktop until OpenAI gutted it to make room for Codex and Work

Unfortunately, the new ChatGPT app replaces much of the old ChatGPT Desktop functionality with agentic tasks from Codex and Work. Rather than continue my little hissy fit over the removal of my favorite ChatGPT Desktop features, I decided to see just what ChatGPT Work could do. I'm nothing if not constructive. Besides, my editor asked me to do it.

Letting an untested agentic AI prone to hallucination loose on my desktop is a scary proposition, so I decided to give it one of the earliest controlled tests I gave Claude Cowork back when Cowork was in a research preview. Based on ChatGPT Work's results, I'm not quite willing to let it loose on other desktop projects.

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