GoKawiiliOS 27 is packed with new features for apps like Notes, Wallet, Maps, Messages, and more. But one iOS 27 addition that’s especially impressed me is a new Phone feature: Call Context.
iOS 27’s Call Context feature puts key info on-screen when you’re on the phone with a business
I’m not a big fan of phone calls, so the Phone app isn’t somewhere I spend much time. But last year in iOS 26, the app had two of my favorite new features: Call Screening and Hold Assist.
Now with iOS 27 this year, Apple has again impressed me with a new Phone app feature.
Call Context is an Apple Intelligence feature that automatically surfaces relevant info on the call screen when you’re on the phone with a business.
Per Apple’s website:
Get relevant information while on a call. Call Context can proactively surface relevant information from across your apps when calling a business — like a confirmation code from Mail when you call an airline.
I’ve had the chance to use Call Context a couple times during the iOS 27 beta. And I’ve very quickly concluded that this is the kind of no-brainer addition that should prove popular.
Recently I booked flights with Southwest Airlines, and later needed to call them about a change.
When I called, my flight info was automatically put on the screen. My iPhone even offered to read the confirmation number out loud for me on the call.
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