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Gamers looking to start off the week by relaxing with their Xbox might need to find something else to do. On Monday, Microsoft reported that several issues were preventing gamers from using the platform. According to the Xbox Live Status page, the problems range from sign-in issues to difficulty viewing games in the Xbox store. And as of 2 p.m. PT, the problems were continuing.
The latest post from the official Xbox Support account on X, posted around 1:40 pm PT on Monday, said, “Thanks for your continued patience. Our engineers are still working to identify a fix, and we’ll share more as soon as we can.”
An earlier post Monday on the status page warned that players might not be able to sign in to their Xbox profiles, might be disconnected while signed in, or face other related problems. It also said that “features that require sign-in, like most games, apps and social activity, won’t be available.”
A Microsoft representative didn’t immediately respond to a request for comment.
The Xbox Live Status page says a resolution for all issues is “pending,” but no further detail or timing is listed.
“We are aware that some users are encountering errors when attempting to sign in, see your game library, or launch games,” the official Xbox Support account on X posted early Monday. “Our engineers are actively working to mitigate the issue.”
Microsoft later posted two updates, neither of which offers any real news on progress.
“Another update on the game library, sign-in, and game launch issue: Our teams are focused on multiple investigation angles and remain hard at work,” one update reads. “Thanks for your patience while teams keep working — we’ll share more details as they become available here or at http://support.xbox.com.”