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Xbox was down for hours, and users even had trouble playing disc-based games

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Why This Matters

The recent Xbox outage highlights the ongoing challenges in maintaining reliable gaming services, affecting millions of users worldwide. For consumers and the industry, it underscores the importance of robust infrastructure and quick response to minimize disruptions in digital entertainment. Ensuring service stability is crucial as gaming becomes an increasingly integral part of digital life and revenue streams for tech giants.

Key Takeaways

Just days after a widespread outage took out PlayStation's online services for several hours, Xbox faced issues of its own. An outage started affecting several Xbox services on Sunday evening, including accounts, the digital storefront, apps and games across Xbox Series X/S, Xbox One and Xbox 360. Xbox resolved the issue on Monday afternoon.

Xbox's status page noted that players "may have problems" playing digital and disc-based games. It pointed out that users might have problems with logging into their profiles. Even if they were signed in, they might have been disconnected. "Features that require sign-in like most games, apps and social activity won't be available," the page stated. It added that folks might have had issues with launching apps and finding games in the store, too.

In a post on X early Monday, Xbox said, "Our engineers are actively working to mitigate the issue." Later in the day, Microsoft posted that "things are slowly improving, though players worldwide may still experience failures launching games, along with potential sign-in and purchase issues."

Good news — the earlier Xbox issue should now be mitigated. You should once again be able to launch games, sign in, and complete purchases. Thanks for sticking with us through a long one. Let us know if anything still looks off: https://t.co/SoIhwJAdqC https://t.co/IvuWb8tsBT — XBOX Support (@XBOXSupport) July 27, 2026

At 6:48PM ET on Monday, the Xbox team wrote on X that the issue "should now be mitigated" and that players should "once again be able to launch games, sign in and complete purchases." The Xbox status page showed green lights across the board.

The outage came weeks after Xbox laid off 1,600 workers and announced plans to cut another 1,600 jobs by the end of June 2027.

Update, July 27, 2026, 4:13PM ET: Updated the story with Microsoft's latest status update and noted that disc-based games were working again.

Update, July 28, 2026, 9:50AM ET: Updated to note that the issue has been resolved.