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Generative AI could boost creativity, but only for some workers

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Why This Matters

This research highlights that while generative AI like ChatGPT has the potential to enhance creativity in the workplace, its benefits are not universally accessible. Understanding who benefits most can help companies better integrate AI tools to support diverse employee needs and foster innovation. For consumers and the tech industry, this underscores the importance of tailored AI solutions to maximize productivity and creativity across different worker groups.

Key Takeaways

New research suggests that LLMs like ChatGPT could shift the way people think on the job—with a catch. A new study suggests that AI may make workers more creative, but there’s a catch: Only certain employees are reaping the benefits.The new data, in “How and For Whom Using Generative AI Affects Creativity: A Field Experiment,” was recently published in the Journal of Applied Psychology. For the study, the researchers conducted an experiment to find out exactly who is getting a creative boost from the technology and why.