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AI is helping Grab ship products more than 30% faster, CFO says, as company raises forecasts

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Why This Matters

Grab's integration of AI technology has significantly enhanced operational efficiency, enabling the company to ship products over 30% faster and improve margins. This demonstrates how AI-driven innovations can boost productivity and profitability in the tech and service sectors, especially in fast-growing markets like Southeast Asia. For consumers and industry stakeholders, this highlights the transformative potential of AI in delivering faster, more efficient services and expanding market reach.

Key Takeaways

CANADA - 2026/06/23: In this photo illustration, the Grab logo is seen displayed on a smartphone screen. (Photo Illustration by Thomas Fuller/SOPA Images/LightRocket via Getty Images)

Grab , Southeast Asia's leading ride-hailing and delivery firm, raised its full-year outlook on Tuesday as it reported record second-quarter results, with resilient consumer demand across the region holding up despite macroeconomic headwinds.

"AI is now embedded in the Grab way of life, whether it's in our products or the way we work," Grab CFO Peter Oey told CNBC's "Squawk Box Asia," adding that the technology has helped the company ship products more than 30% faster translating into better margins and a more efficient cost structure.

The company saw a 28% year-on-year jump in the number of rides in the second quarter, Oey said. "It's one of the highest that we've seen."

The company's revenue grew 22% year on year to $997 million and its operating profit came at $19 million for the quarter ended in June, up 186%.

Grab lifted its full-year revenue outlook to $4.10 billion-$4.15 billion from $4.04 billion to $4.10 billion forecast earlier, and raised it's EBITDA estimates to $720 million-$740 million, from $700 million-$720 million.

"We're seeing demand continue to be very strong in the business in the month of July itself, and our financial services continue to scale and are at an inflection point today," Oey said, expressing confidence in the business outlook.

On Grab's agreement to buy Delivery Hero's foodpanda business in Taiwan, Oey said the company was working closely with regulators and has not yet closed the transaction, and hopes to complete it in the second half of this year.

"A lot of the products that the Southeast Asian community has been seeing and using day in and day out, we want to bring to the Taiwan market as well," he said.

Correction: This story has been updated to revise the jump in shipping products to 30%, after a company spokesperson clarified the CFO's remarks.